A little help for Define Me.

Dictionary on the outside. Your private vault within.

For questions about setup, importing files, backups or purchases, email our support inbox.

Please include your app version, iOS version and a short description of the problem. Use redacted screenshots. Never send your vault code, secret phrase, backup password or private files.

Open your private vault

Press and hold the Define Me title in the dictionary to open the authentication screen. Use your saved vault code or device authentication when available. Quick Exit locks the vault and returns to the dictionary.

Back up before changing devices

In Vault settings, open Backup & restore. Save an encrypted backup and keep its password somewhere safe. Choose that file on the new device and enter the password used when the backup was created. This password may be different from your vault code.

Verify your backup before uninstalling the app. Define Me cannot recover a forgotten backup password. Emailed password resets are not available in the current release.

Photos and files

Importing into the vault leaves the original in Photos or Files. Delete originals separately if you choose. Saving a vault item to Photos or exporting it makes a separate copy outside the vault.

Purchases

When purchases are available, Apple processes them. You can manage subscriptions in your Apple account. For an access problem, contact support without sending private content.